Alex Kouwenhoven
Home Projects Services CV Contact

 

 

Services

 

Roles

  • IT Auditor CC&B
  • Test Manager
  • Test Stream Leader (Program)
  • Business Analyst
  • Subject Matter Expert
  • Senior Tester
  • System Tester
  • Acceptance Tester
  • End to End Tester
  • Production support

Workfield

  • Telecom (Charging, Rating, Billing, Ordering, Collection, CRM and more)
  • Banking (SWIFT)
  • Social Security & Pension
  • Accountancy

Tools 

  • Amdocs Ensemble / Enabler / Clarify
  • (Portal) Infranet Oracle BRM
  • LHS BSCS 6,7,8
  • Intec Singl.eview 6 and 7
  • Peoplesoft / Vantive CRM
  • Remedy CRM
  • Oracle 8 - 9, 10, 11, SQL
  • TOAD
  • Unix (HP - SUN Solaris), VI 
  • Exceed, Excursion, Putty
  • Mercury Quality Center / TestDirector
  • Rational Suite (REQ pro, Clear Case, Clear Quest, Rose, Quality Manager / Jazz)
  • Mercury Performance Center
  • Mercury WinRunner / Quick Test Pro 
  • ABC Flowchart
  • SWIFT Alliance Access / SWIFT Alliance Entry 
  • ER/Win ERX datamanager
  • Microsoft Office
  • Microsoft Project
  • Microsoft Visio 
  • Microsoft Visual Basic
  • Microsoft Frontpage 
  • SDW

Courses

  • INTEC Singl.eView 7 operations training (and familiarisation training)
  • Amdocs on-site training (Israel) and participation in the system test of Ensemble
    • Detailed experience in CSM, rating and Billing functionality
    • Detailed knowledge in Accounts Receivable and Collection functionality
    • Running of Batch jobs

  • Introduction into BSCS

    • Functional Overview, Services & Tariffs, Sales Administration, Resource Administration, Customer Administration, BSCS Batch Processing, General Ledger, Accounts Receivable

  • Convergent Billing Platform (CBP) Saville systems (End User introduction) --> now a.k.a. Singl.eView 

  • SWIFT Alliance Access for Operator and Supervisor (La Hulpe, Belgium, SWIFT on site)

  • Detailed knowledge in Dutch bank interfaces

    • Direct Debit (CLIEOP03), rejection (VERWINFO4.1), SWIFT payment files, AMEX Credit Card, Oracle Financials and collection agency files

  • Communication skills and Commercial aspects (CMG)

  • Presentation is Communication (CMG)

  • Salary Administration (RAET/Getronics)

  • Social Security (RAET/Getronics)

  • Information-analysis (RAET/Getronics)

  • SQL (RAET/Getronics)