April 2001 - August 2001
Manager FCT pre-production test
Coordinating the Friendly Customer Test (FCT) in the pre-production test-team Amdocs Ensemble implementation. The main focus was on production readiness of the MMO organisation, the hardware and the Amdocs billing system.
The FCT is an Operational Readiness Test (ORT) in a production-like environment. The participants are real subscribers with existing mobile and fixed net connections, who are either activated in Ensemble or in the legacy system (migrated). All tests are performed by the organisation as a final check before production. I have performed the following activities:
Research of all different D2_Vodafone services and call scenario’s to incorporate in the FCT
Maintaining Test-cases, defined by the organisation as use-cases (detailed test-descriptions)
Create mini-specifications (verbally to the programmer/developer) of the FCT database
Set up the FCT Database with customers, SIM cards, test-scenario’s, call types and usecases
Maintaining the FCT database, exporting and importing Paper Of Calls (POC). The friendly customers register the performed calls in this POC (needed for MAF/MPS, Billing and A/R)
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Registering and reporting results of the use-cases performed by the organisation (status on FCT) to the manager for FCT, STR (Stress Test) and OPT (Operational Production Test)
